Celebrating Excellence: The National League Ticketing Manager of the Year Award

This season, the National League and TicketCo proudly launched the inaugural National League Ticketing Manager of the Year Award - a new initiative designed to spotlight the unsung heroes working behind the scenes to shape exceptional matchday experiences.
When we first set out to create this award, our goal was simple: to recognise the individuals who consistently go above and beyond for their clubs, their fans, and the wider football community. We hoped it would resonate—but the response has exceeded all our expectations.
Throughout the nomination period, we received an incredible number of heartfelt submissions from across the National League, National League South, and National League North. While we can’t reveal the nominees just yet, what we can share is the remarkable quality of the work described.
Common threads run through the nominations:
- Innovation and adaptability- from digital ticketing transformations to new season ticket initiatives that better connect supporters to their clubs.
- Operational excellence - managing systems, teams, and matchdays with precision under pressure.
- Passion for community - going far beyond ticket sales to nurture a sense of belonging for every supporter
The nominations reflected not just technical skill, but a genuine love for football and its fans. These ticketing managers aren’t simply administrators - they are ambassadors of their clubs' values and vital contributors to the matchday experience.
We are proud to say that the spirit of this award is alive and well across all tiers of the National League system. The winners will be announced in mid-May, and we can't wait to publicly celebrate the remarkable individuals who have earned this recognition.
A huge thank you to everyone who participated- and to all the ticketing managers out there, thank you for everything you do to keep the turnstiles turning and the spirit of football alive.
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